Orders placed before 9 am are shipped on the same day. All our orders placed beyond 9 am are shipped the very next day. The order then reaches the customer within 2-5 days depending on the geographical location and servicability of the courier partners.

Yes, you would require to register to share your details for placing an order as the order will require your name, contact information and delivery address to complete the order. Once registered you can simply use the login method to place future orders with us and track all orders you have made.

You are entitled to get a refund on the same account through which you pay when the order is placed upon any order cancellation. For the cancellation please connect with our Customer Care number +918588832002 or drop a mail at contact@anewstory.in. For any exchange of orders placed we will credit your registered account the same amount which can be used for any other order you place in our website.

We have various third party secure payment gateways like PayU, Razorpay, Paypal for placing an order. In these payment gateways all major Debit and Credit cards can be used to make a purchase. For International payments you can use Paypal.

We use a large network of courier partners to deliver your products including EcomExpress, Delhivery, and Speed Post for domestic orders, and Fed Ex and DHL for International Orders. We provide Free Shipping allover India for orders above INR 999, and for orders below INR 999 we charge a nominal shipping fee of INR 60 which is non refundable in case of cancellation. For international orders please connect with our Customer Care number +918588832002 or drop us a mail at contact@anewstory.in.